Monday, February 24, 2014

The Wheels on the Mini Cooper stopped!!!

Recently, a Mini Cooper S, 2007 R56 was towed into our shop.  The owner looked worn and tired and asked if we replace transmissions.

We advised him that we do offer this service but asked him why....he replied (and I quote)
"the dealer said that my Mini Cooper needs one".   

After www.baydiagnostic.com checked this vehicle we found the problem.  It was not the transmission as the dealer diagnosed.  This R56 had FROZEN front wheel / hub bearings.  I guess the polar vortex cold and all the snow and ice combined with the  multitudes of potholes, and don't forget all the salt in the streets, was a factor.

Bay Diagnostic repaired the Mini Cooper and the owner was pleased with the cost (being much less than a transmission as the dealer said) that he also had us perform its 80,000 miles service.

We still don't understand why anyone goes to the dealer.............

safe motoring!


Jordan

Wednesday, February 19, 2014

TODAY AT BAY DIAGNOSTIC

Today the cars rolled into Bay Diagnostic.  

The  2010 Mercedes Benz 350 4matic came from Manhattan with the ABS light  ESP light on.  The dealer told the customer she would have to wait 2 weeks for an appointment and a local MB specialist said she would have to leave it at his shop for a day or two.

But, we here at Bay Diagnostic understand owner time constraints and we got the MB in, checked it out and discovered that NYC claimed one more ...

The E350 had it's wheel alignment knocked out of adjustment.  

We gave the Mercedes a 4 wheel computerized alignment and re-set the steering angle sensor.  This owner was happy again.  She even took advantage of BAY DIAGNOSTIC'S concierge service and had her vehicle dropped off at her office.  No further interruption to her busy day.

Later, we received an AUDI A8 Quattro  with a complaint of noises under the car.  The son of the owner was concerned about the cost of the repair.

We educated him about how BAY DIAGNOSTIC works with insurance companies and not only did we handle the claim, we explained the repair to his family as well.  

Talk to us about alternative payment methods....we have answers!



                                    www.baydiagnostic.com

OIL LEAKS & CHECK ENGINE LIGHT

THE OWNER OF A BMW SENT US AN EMAIL ASKING ABOUT OUR SHOP AND CAN WE
DIAGNOSE THE CHECK ENGINE LIGHT THAT IS ON IN HIS 745.   OUR REPLY WAS YES.
HE MADE AN APPOINTMENT FOR US TO PICK HIS CAR UP IN NYC.   WE COLLECTED  IT FROM
THE PARKING GARAGE. THE NEXT DAY WE CHECKED THE BMW E65 AND FOUND THAT IT HAD SET A LEAN CONDITION CODE, BUT WE NOTICED MANY PARTS WERE CHANGED ON THIS CAR .

AFTER SPEAKING WITH THE OWNER OF THE BMW WE FOUND THAT HE HAS BEEN CHASING THE CHECK ENGINE LIGHT FOR 6 MONTHS & $1800.00 DOLLARS LATER HE STILL HAS THE LIGHT ON .

AFTER  BAY DIAGNOSTIC DID A COMPLETE SYSTEM DIAGNOSTIC, WE FOUND THAT THE ENGINE HAD A SEAL LEAK AT THE ALTERNATOR BRACKET GASKET. ( VERY COMMON ON BMW 5, 6, & 7 SERIES )
AFTER TALKING TO THE OWNER , WE FOUND OUT THAT HE HAS BEEN SEEING OIL ON THE FLOOR FOR ABOUT THE SAME AMOUNT OF TIME AS THE CHECK ENGINE LIGHT ON.

SO AS THE TITLE READS YES AN OIL LEAK CAN CAUSE THE CHECK ENGINE LIGHT TO COME ON.
WE REPAIRED THE OIL LEAK . CLEANED THE UNDER SIDE OF HIS BMW 745 AND RETURNED IT TO HIS GARAGE IN MANHATTAN.



RE DOES YOUR BMW LOOK LIKE THIS?

 IF SO, CALL US!!!

Friday, February 14, 2014

BMW N62 COOLANT LEAK, NOT AS BAD AS YOU THINK...........

On Wednesday BAY DIAGNOSTIC made a 2008 BMW 750 I E 65 owner very happy.

This BMW had a coolant leak in the engine.  The coolant tube was leaking.  YES, the $7,000.00 coolant tube,   But to the surprise of the BMW 750 owner, www.baydiagnostic.com had the solution.  A replacement assembly for avout 60% less    YES   less $$$$.

Needless to say, we were given the okay, repair was made to the E65 and BAY DIAGNOSTIC has another happy customer.

This coolant tube replacement is also available for the following BMW models:

E65        E66           E53     E70     E64   E60    E61



We hope this helps all BMW owners and remember..................


         www.baydiagnostic.com  has the answer for you!

YES WE CAN! RANGE ROVER EAS REPAIR

This is why BAY DIAGNOSTIC IS BAY DIAGNOSTIC!    a  2009 RANGE ROVER HSE was towed to our shop (from the dealer  in Manhattan ) The  EAS system was not working  & locked out. The owner wants to have baydiagnostic.com retro fit his HSE with a manual suspension system.
Asking why (the inquisitive person that I am) he explains the dealership checked  his RR and he was advised that he would have to change the air lines and that the cost would be prohibitive.  Additionally, it will take 2 weeks to get the parts.
The cost for the diagnostics & estimate a mere $300.00.   No repair done, only the bad news for this owner.   I guess that's why people call it the stealership.....


After checking his RANGE ROVER HSE, we  found the broken air feed hose and were able to repair it.
YES with a factory repair part (see photo) . We stock these, common issue....

Installed it, cleared the lock out using our factory scan tool.    And on the road he goes.....
 
I  never will understand  why people who own or operate repair shops don't repair anything.....

Monday, February 10, 2014

What distinguishes the cost of brakes?

Over the last few weeks we here at Bay Diagnostic have received a number of call, emails and even a few visits all asking the same question.... about brake replacement. The question as you can guess is Why is my quote so high?........
www.bay diagnostic.com has the answer !!!!!!!!!!!!

If you own a Porsche, BMW, Land Rover or any other car/SUV   there are only 2
things that are a priority.... your brakes and your tires.

This is why Bay Diagnostic will only install oe or oem parts in your vehicle...
after all, we are no smarter than the designer ............

and besides that how much are you really saving ????? 
........who are the OEM brakes

and are you discounting your safety?

LEAKY LAND ROVER DISCOVERY LR3



TODAY A 2005 LAND ROVER LR 3 4.4
ARRIVED AT THE FRONT DOOR OF BAY DIAGNOSTIC BEING TOWED FROM
MANHATTAN,NY WHY YOU MAY ASK...
THE OWNER TESS US THAT AFTER THE ROVER SITS OVERNIGHT THE BATTERY IS DEAD IN THE MORNING..
AFTER CHECKING THE LR 3 WE FOUND THE ALARM WAS GOING OFF AND FALSELY
BAYDIAGNOSTIC.COM FOUND THAT THERE WAS A WATER LEAK AND THAT THE LEAK HAD ROTTED THE WIRES CAUSING A SHORT. WE RAPAIRED THE HARNESS .RECHECKED THE SYSTEM ALL GOOD..... AND YES FIXED THE WATER LEAK ALSO.