Monday, February 24, 2014

The Wheels on the Mini Cooper stopped!!!

Recently, a Mini Cooper S, 2007 R56 was towed into our shop.  The owner looked worn and tired and asked if we replace transmissions.

We advised him that we do offer this service but asked him why....he replied (and I quote)
"the dealer said that my Mini Cooper needs one".   

After www.baydiagnostic.com checked this vehicle we found the problem.  It was not the transmission as the dealer diagnosed.  This R56 had FROZEN front wheel / hub bearings.  I guess the polar vortex cold and all the snow and ice combined with the  multitudes of potholes, and don't forget all the salt in the streets, was a factor.

Bay Diagnostic repaired the Mini Cooper and the owner was pleased with the cost (being much less than a transmission as the dealer said) that he also had us perform its 80,000 miles service.

We still don't understand why anyone goes to the dealer.............

safe motoring!


Jordan

Wednesday, February 19, 2014

TODAY AT BAY DIAGNOSTIC

Today the cars rolled into Bay Diagnostic.  

The  2010 Mercedes Benz 350 4matic came from Manhattan with the ABS light  ESP light on.  The dealer told the customer she would have to wait 2 weeks for an appointment and a local MB specialist said she would have to leave it at his shop for a day or two.

But, we here at Bay Diagnostic understand owner time constraints and we got the MB in, checked it out and discovered that NYC claimed one more ...

The E350 had it's wheel alignment knocked out of adjustment.  

We gave the Mercedes a 4 wheel computerized alignment and re-set the steering angle sensor.  This owner was happy again.  She even took advantage of BAY DIAGNOSTIC'S concierge service and had her vehicle dropped off at her office.  No further interruption to her busy day.

Later, we received an AUDI A8 Quattro  with a complaint of noises under the car.  The son of the owner was concerned about the cost of the repair.

We educated him about how BAY DIAGNOSTIC works with insurance companies and not only did we handle the claim, we explained the repair to his family as well.  

Talk to us about alternative payment methods....we have answers!



                                    www.baydiagnostic.com

OIL LEAKS & CHECK ENGINE LIGHT

THE OWNER OF A BMW SENT US AN EMAIL ASKING ABOUT OUR SHOP AND CAN WE
DIAGNOSE THE CHECK ENGINE LIGHT THAT IS ON IN HIS 745.   OUR REPLY WAS YES.
HE MADE AN APPOINTMENT FOR US TO PICK HIS CAR UP IN NYC.   WE COLLECTED  IT FROM
THE PARKING GARAGE. THE NEXT DAY WE CHECKED THE BMW E65 AND FOUND THAT IT HAD SET A LEAN CONDITION CODE, BUT WE NOTICED MANY PARTS WERE CHANGED ON THIS CAR .

AFTER SPEAKING WITH THE OWNER OF THE BMW WE FOUND THAT HE HAS BEEN CHASING THE CHECK ENGINE LIGHT FOR 6 MONTHS & $1800.00 DOLLARS LATER HE STILL HAS THE LIGHT ON .

AFTER  BAY DIAGNOSTIC DID A COMPLETE SYSTEM DIAGNOSTIC, WE FOUND THAT THE ENGINE HAD A SEAL LEAK AT THE ALTERNATOR BRACKET GASKET. ( VERY COMMON ON BMW 5, 6, & 7 SERIES )
AFTER TALKING TO THE OWNER , WE FOUND OUT THAT HE HAS BEEN SEEING OIL ON THE FLOOR FOR ABOUT THE SAME AMOUNT OF TIME AS THE CHECK ENGINE LIGHT ON.

SO AS THE TITLE READS YES AN OIL LEAK CAN CAUSE THE CHECK ENGINE LIGHT TO COME ON.
WE REPAIRED THE OIL LEAK . CLEANED THE UNDER SIDE OF HIS BMW 745 AND RETURNED IT TO HIS GARAGE IN MANHATTAN.



RE DOES YOUR BMW LOOK LIKE THIS?

 IF SO, CALL US!!!

Friday, February 14, 2014

BMW N62 COOLANT LEAK, NOT AS BAD AS YOU THINK...........

On Wednesday BAY DIAGNOSTIC made a 2008 BMW 750 I E 65 owner very happy.

This BMW had a coolant leak in the engine.  The coolant tube was leaking.  YES, the $7,000.00 coolant tube,   But to the surprise of the BMW 750 owner, www.baydiagnostic.com had the solution.  A replacement assembly for avout 60% less    YES   less $$$$.

Needless to say, we were given the okay, repair was made to the E65 and BAY DIAGNOSTIC has another happy customer.

This coolant tube replacement is also available for the following BMW models:

E65        E66           E53     E70     E64   E60    E61



We hope this helps all BMW owners and remember..................


         www.baydiagnostic.com  has the answer for you!

YES WE CAN! RANGE ROVER EAS REPAIR

This is why BAY DIAGNOSTIC IS BAY DIAGNOSTIC!    a  2009 RANGE ROVER HSE was towed to our shop (from the dealer  in Manhattan ) The  EAS system was not working  & locked out. The owner wants to have baydiagnostic.com retro fit his HSE with a manual suspension system.
Asking why (the inquisitive person that I am) he explains the dealership checked  his RR and he was advised that he would have to change the air lines and that the cost would be prohibitive.  Additionally, it will take 2 weeks to get the parts.
The cost for the diagnostics & estimate a mere $300.00.   No repair done, only the bad news for this owner.   I guess that's why people call it the stealership.....


After checking his RANGE ROVER HSE, we  found the broken air feed hose and were able to repair it.
YES with a factory repair part (see photo) . We stock these, common issue....

Installed it, cleared the lock out using our factory scan tool.    And on the road he goes.....
 
I  never will understand  why people who own or operate repair shops don't repair anything.....

Monday, February 10, 2014

What distinguishes the cost of brakes?

Over the last few weeks we here at Bay Diagnostic have received a number of call, emails and even a few visits all asking the same question.... about brake replacement. The question as you can guess is Why is my quote so high?........
www.bay diagnostic.com has the answer !!!!!!!!!!!!

If you own a Porsche, BMW, Land Rover or any other car/SUV   there are only 2
things that are a priority.... your brakes and your tires.

This is why Bay Diagnostic will only install oe or oem parts in your vehicle...
after all, we are no smarter than the designer ............

and besides that how much are you really saving ????? 
........who are the OEM brakes

and are you discounting your safety?

LEAKY LAND ROVER DISCOVERY LR3



TODAY A 2005 LAND ROVER LR 3 4.4
ARRIVED AT THE FRONT DOOR OF BAY DIAGNOSTIC BEING TOWED FROM
MANHATTAN,NY WHY YOU MAY ASK...
THE OWNER TESS US THAT AFTER THE ROVER SITS OVERNIGHT THE BATTERY IS DEAD IN THE MORNING..
AFTER CHECKING THE LR 3 WE FOUND THE ALARM WAS GOING OFF AND FALSELY
BAYDIAGNOSTIC.COM FOUND THAT THERE WAS A WATER LEAK AND THAT THE LEAK HAD ROTTED THE WIRES CAUSING A SHORT. WE RAPAIRED THE HARNESS .RECHECKED THE SYSTEM ALL GOOD..... AND YES FIXED THE WATER LEAK ALSO.


 

Thursday, February 6, 2014

BATTERY WHY AND WHAT IT TAKES FOR YOUR BMW / MINI COOPER







http://orionautoservice.com/modules/articles/dataimages/IMG_7962BD-A0315F-080329-D5C978-6019D7-A2F482.jpg

Electrical Systems of Today

We all dread that moment when we're getting ready to go to work, get inside our vehicles, turn the key and.... click, tatatatata.....or silence....
Oh yes...should have replaced that battery! No problem. You find somebody to jump the car, drive to the nearest auto parts store and have somebody replace that battery for you. Problem fixed. Of course, this scenario is very general and doesn't apply to any modern BMW of today. In fact, soon it will probably not apply to any car in the near future.
BMWs have always been at the forefront of technology. Over-engineered is an understatement when it comes to these cars. A late model BMW has such a complex power/charging system that one needs to have a degree in electrical engineering to be able to fully decipher. It all starts with the battery of course. Absorbent Glass Mat (AGM) batteries have been pretty standard in these and many European cars for their many benefits. Among the advantages of an AGM battery are:
  • Spill proof
  • Low maintenance
  • High current on demand
  • Cold weather performance


As durable as these batteries last, nothing lasts forever of course and when it's time for replacement, this is when things start to get interesting. If we go back to the earlier scenario, steps must be taken before and after replacement of the battery to meet and follow the manufacturer's original design criteria. If these steps aren't followed, the vehicle will self-destruct! Ok, so maybe not. Just a little stretch of the imagination. What could potentially happen is a multitude of warning messages and electrical gremlins that may result. This can lead to unnecessary diagnostic time, to uncover a problem that shouldn't have happened in the first place.
 

Over the course of a battery's life span, many factors influence the way the vehicle's charging system keeps the battery fully charged. All these factors are constantly been evaluated by various sensors and control units engineered into the vehicle. IBS or intelligent battery sensor keeps track of the battery's state of charge, continuous measurement of current, and acid temperature, among other things. The various microprocessors in the vehicle take this information to calculate how the battery should be ultimately charged and influence vehicle electrical behavior. Lets say you accidentally leave a map light on. Theoretically, there should be a programming logic that is designed to shut that particular circuit, should the battery reach a certain level of charge. This is true as well when you have the radio running with the car off. After reaching a predetermined amount of time, you would get a message indicating it is time to shut off the tunes, or start the vehicle to avoid further battery depletion.
When a breakdown does occur, one needs to investigate and perform a systematic diagnosis of the source of the fault that will lead to a lasting solution to the problem. Energy Diagnosis is such a test. Built into the BMW diagnostic software, this test needs to be done BEFORE battery replacement to find out why that battery went down in the first place. The vehicle stores a "profile" of how the vehicle is driven over the course of 30 days. This can lead to the source of battery depletion. Did something "wake up" the car frequently, i.e. alarm system, lights switched on too long, faulty control unit? Was the vehicle driven for very short distances? Or did the battery just failed because it reached the end of its life span.




 


Once a diagnosis is obtained, a repair is made as necessary and the battery replaced, one final process needs to be performed AFTER replacement. The new battery needs to be "registered" to the vehicle. This effectively deletes the driving profile and a new profile is made to take into account the new battery. As such, if a battery is replaced and the vehicle doesn't know this, that new battery will be treated differently. This is what will lead to those warning messages and a battery that won't last a year. Furthermore, if a battery is replaced with that of a different capacity and/or different amps per hours, one must perform a battery "retrofit". This achieved by means of programming to be able to let the vehicle know of the change.

So the method of actually replacing the battery is the same, it is the way this replacement is treated that has changed. This is one reason why we in this industry need to keep up with this changing technology. Lesson learned. BMW hides "Uncle Sam" inconspicuously in your vehicle to keep track of your electrical system.

Wednesday, February 5, 2014

Low or NO Brake Pedal

If you believe in being in the right place at the right time, read on....


An Audi A8 was pushed into our shop by four young men, now out of breath... They were driving over to find out why the brake pedal was so low... After checking out the Audi, and finding out that the owner has been experiencing this problem for 8 months now, we found the answer.  The owner had been to 3 other shops and received 3 different answers.

Well, www.baydiagnostic.com not only had the answer, we fixed it for $375.00 less than 2 shops had quoted and 5 days sooner than the third one  

Now we have 1 happy customer!

Happy motoring!

Saturday, February 1, 2014

VOLKSWAGEN CHECK ENGINE LIGHT & MISS

This is going to be a photo BLOGG...


The car here @ BAY DIAGNOSTIC is a 2006  V/W Passat 2.0 FSI Turbo engine code BPY


with 84521 miles on the clock....
As the title said check engine light & miss in engine . Using our Factor Diagnostic computer
the Passat had loged 14 codes in the engine controller.
After some further Diagnostic checking . We found the following
Hi Presure fuel pump issue , due to the fact that the rear camshaft housing had a hole in it
because the internal drive had exploided  (see pictures )
V/W now needs Hipresure fuel pump  rear engine housing , intake camshaft & fowler...


This is what can Happen when you Ignore the check enging light and the rough running
of you car or suv. as this owner did.
See more @ BAYDIAGNSTIC.COM

Just another day @ BAY

Just one more day at
Baydiagnostic.com